Diving.Voyage Legal
Payments
How Stripe payments work and why the named dive Operator appears as the merchant.
Roles
Stripe processes card payments. For the current direct-charge model, the Operator's connected Stripe account receives the charge and the Operator is the merchant of record, seller and party responsible for the receipt, refund and dispute. Diving.Voyage facilitates the payment.
Before payment
You should see the Operator, activity, date, currency, itemised price, taxes, mandatory charges, total and cancellation policy. We do not add an undisclosed customer charge.
Card and fraud data
Card details are entered in Stripe-controlled components. Stripe may use authentication, device and fraud signals under its own terms and privacy notice. A booking is paid only when the recorded status confirms payment.
Fees and taxes
Diving.Voyage may collect an application fee from the Operator. It is not added as a separate fee to the diver. The Operator handles customer-service taxes and required receipts or invoices; Webase Global handles tax on its own Operator-side fees.
Currency and disputes
The booking currency is shown before payment. Stripe, your bank or issuer may apply conversion rates or charges. Refunds normally use the original booking currency.
We and the Operator may provide Stripe with booking, acceptance and service evidence. Fraud, duplicate recovery or abusive disputes may be challenged without limiting genuine legal rights.