Stripe & Commercial

For direct charges, the Operator is merchant of record, seller and party responsible for the charge, receipt, refund and dispute. Webase Global facilitates and may collect an application fee. Stripe's separate agreements apply.

The Operator completes Stripe verification and keeps identity, ownership, bank, tax and activity information current. It authorises the Platform to manage required connected-account configuration, retrieve status, create direct charges and approved refunds, collect disclosed application fees and receive events.

Plan price, transaction percentage, commission-tax rate and calculation base belong in the Commercial Schedule. Unless stated otherwise, commission excludes identified booking tax and pass-through government or park charges. Stripe processing, Connect, payout and FX costs are separate and borne by the Operator under the current model.

Supported Operators may choose weekly or monthly payouts. Stripe controls availability, reserves and bank delivery. Webase Global does not guarantee settlement time. The Operator is responsible for bank details and negative balances.

Customer refunds are not reduced by internal costs. Platform commission is normally retained for customer- or Operator-responsibility refunds and returned for verified Platform error, duplicate or unauthorised charges.

The Operator is responsible for direct-charge disputes, principal, fees and service evidence. We may restrict payments for excessive disputes, fraud or provider restrictions.

The Operator handles taxes and receipts for customer services; Webase Global handles its own subscription and commission taxes. Cross-border VAT must be determined from the parties' status and location.

We record fee versions and transaction identifiers; Stripe remains authoritative for payment events. Commercial changes never rewrite a confirmed booking's fee snapshot.